By using this site, you represent and warrant that you are at least 18 years old or visiting the site under the supervision of a parent or guardian. Subject to the terms and conditions of this Agreement, we hereby grant you a limited, revocable, non-transferable and non-exclusive license to access and use the site and to display the site on your Internet browser for the sole purpose of shopping for products sold on the site and not for any other commercial use or use on behalf of any third party. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you. We reserve the right to modify this User Agreement and the Privacy Policy at any time. You are responsible for checking the site from time to time to review any changes and you will be responsible to abide by any changes.
Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this site or any portion of it unless expressly permitted by us in writing. You may not make any commercial use of any of the information provided on the site or make any use of the site for the benefit of another business unless explicitly permitted by us in advance. We reserve the right to refuse service, terminate accounts, and/or cancel orders at our discretion, including, without limitation, if we believe that customer conduct violates applicable law or is harmful to our interests.
You shall not upload to, distribute, or otherwise publish through this site and its related sites any Content, information, or other material that (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under law; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses, or other harmful code or properties.
Payments for Products
You can pay for products over the Internet on our site. You can do so using a credit card or through PayPal, ShopPay, Google Pay, Amazon Pay or any other method which we choose to offer on the site from time to time.
Prohibited Conduct
While using our website, you agree not to engage in the following activities:
- Posting content or items in inappropriate categories or areas on our website.
- Making comments about competing sites.
- Violating any laws, third-party rights, or our policies.
- Using our website if you are not able to form legally binding contracts, are under the age of 18, or are temporarily or indefinitely suspended from using our website or services.
- Posting information regarding competing products.
- Circumventing or manipulating our fee structure, the billing process, or fees owed to us.
- Posting false, inaccurate, misleading, defamatory, or libelous content, including personal information.
- Soliciting information from other users.
- Infringing our intellectual property, or any third party.
- Taking any action that may undermine the feedback or ratings systems.
- Distributing or posting spam, unsolicited, or bulk electronic communications, chain letters, or pyramid schemes.
- Transferring an account to another party without our consent.
- Distributing viruses or any other technologies that may harm us, or the interests or property of our users.
- Copying, modifying, or distributing rights or content from our website, service, or tools, or copyrights and trademarks.
- Harvesting or otherwise collecting information about users, including email addresses, without their consent.
Privacy
Your use of our sites is subject to our Privacy Policy. Please review our policy to learn more about what information we collect.
Abuse of our website
Our user community work together to keep our sites and services working properly and the user community safe. Please report problems, offensive content, and policy violations to us. Without limiting other remedies, we may limit, suspend, or terminate our service and user accounts, prohibit access to our sites and their content, and take technical and legal steps to keep users off the sites if we think that they are creating problems or possible legal liabilities, infringing the intellectual property rights of third parties, or acting inconsistently with the letter or spirit of our policies (for example, and without limitation, policies related to shill bidding, conducting off-capillus.com transactions, feedback manipulation, circumventing temporary or permanent suspensions or users who we believe are harassing our employees or other users). Additionally, we may, in appropriate circumstances and at our discretion, suspend or terminate accounts of users who may be repeat infringers of intellectual property rights of third parties. We also reserve the right to cancel unconfirmed accounts or accounts that have been inactive for a long time, or to modify or discontinue our sites or services. If you spot any posting or other user conduct that you feel is inappropriate or violates our terms and conditions, please notify us at via our online contact page.
Intellectual Property
All text, graphics, button icons, images, audio clips, and software (collectively, "Content"), belongs exclusively to our licensor. The collection, arrangement, and assembly of all Content on this site (the "Compilation") belongs exclusively to us or our licensors. All software used on this site (the "Software") is the property of us or our licensors. The Content, the Compilation and the Software are all protected by U.S. and international copyright laws. Our and our licensors' logos, slogans, trade names or trademarks that appear on our site or branded products are registered trademarks, trademarks or service marks of us, its licensor or its affiliates. The use of any of such trademarks or service marks, or confusingly similar imitations thereof, including but not limited to use on products or services, without express written consent is strictly prohibited. You may not use such trademarks or service marks in connection with any product or service in any way that is likely to cause confusion. You may not use such trademarks or service marks in any manner that disparages or discredits us or our licensors, partners and other business parties. You may not use any of trademarks or service marks in meta tags without prior explicit consent.
Charges and Services
We may choose to temporarily change the fees for our goods and services for promotional events, and such changes are effective when we post the temporary promotional event or new service on the sites. Unless otherwise stated, all prices are quoted in U.S. Dollars. You are responsible for paying all prices and applicable taxes (including customs and duties) associated with products that you purchase in a timely manner with a valid payment method. If your payment method fails, we may collect fees owed using other collection mechanisms. (This includes charging other payment methods on file with us, retaining collection agencies and legal counsel, and for accounts over 180 days past due, deducting the amount owed from your PayPal account balance.) If we are forced to take any legal actions for failure to make payment in whole or in part, the prevailing party in the action will be entitled to attorney’s fees and costs incurred including but not limited to any demand letters, pre-litigation legal services, lawsuits, arbitrations, mediations, and appeals.
Posted Content
When you post content to the sites in the form of images, reviews, comments or recommendations, you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise any and all copyright, trademark, publicity, and database rights (but no other rights) you have in the content, in any media known now or in the future.
Price Match Guarantee
We offer the best price guaranteed.
Find another reseller with a better price? Not to worry, we’ll match the price for any identical models before or after purchase.*
Eligibility Terms & Conditions*
- Only new products from valid authorized local or online retailers will be considered.
- Customers must provide proof of competing price (i.e., active link or scan of advertised offer).
- Products must be identical in brand, size, model number, model year, and color to current models on our site.
- Price match cannot be made for reselling or commercial purposes.
- Shipping will not be included.
- Competitive price must be live.
- Only the person who made the original purchase qualifies for Price Match Guarantee.
- Price match request must be made within 30 days of purchase.
- No combinations or substitutions.
Price Match Guarantee does not apply to:
- Purchases from auction sites
- Discontinued, second-hand, or refurbished products
- Out of stock items
- We do not price-match items related to Black Friday and Cyber Week. This includes Pre-Black Friday deals.
Submitting Your Claim
Please contact our customer care team via chat on our website for any price match submissions or questions.
Satisfaction Guarantee
We value your peace of mind and we want you to feel secure about your purchase. We're assured our licensors' products work. Contact us to hear about our satisfaction guarantee.
Shipping and Delivery Policy
Unless otherwise noted in the ordering pipeline, we ship all items as soon as possible following receipt of an order. You will receive notification of any delay or cancellation of your order. In the shopping cart, you will receive an Estimated Delivery Date. Please note that this is not a guaranteed delivery date for your order. Shipping rates and delivery depend on the selected shipping speed and weight/size of the items and are subject to carrier delays.
Shipping rates will be listed when you process your purchase and before you finalize the order. These shipping charges vary from time to time so please review carefully. Shipping fees are subject to change at any time at ourdiscretion and without prior notice.
Product Availability
We reserve the right to make modifications to product offerings including accessories which may vary due to availability. Images displayed on marketing materials may vary from actual product shipped. All orders are subject to product availability.
Return Policy
All sales are final. No refunds or exchanges with exception of the above Satisfaction Guarantee. We recommend that you insure your shipment and register to receive tracking updates. We will only accept fully functional, like-new laser devices for returns. We will provide credit to your credit card or eligible refund via check. All sales are final and not eligible for returns with exception of sales for items that fall under the Satisfaction Guarantee above.
If you received any products in a damaged condition, hang on to your shipment and DO NOT discard any damaged boxes, packaging, or products. Report the damage to us and we will determine if you should return the product for a replacement. You may be asked to provide pictures of your damages to help in the processing of your claim.
Risk of Loss; Other Terms of Sale
The risk of loss and title for items purchased by you pass to you upon our delivery of the items to the carrier. We do not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, we do not take title to the refunded item.
NO RESALE. Buyer shall use the device delivered to buyer for the buyer’s user only, and shall not resell, transfer, exchange, or otherwise assign the device without first obtaining our prior written consent, which consent may be granted or withheld by us in our sole discretion.
Product Warranties
Capillus® products do not come with any warranties that are not expressly listed on the product. Capillus will repair or replace any defective Capillus® laser therapy caps at no charge; however, Terms and Conditions apply.
Capillus® laser caps come with a Limited Warranty as outlined below:
LIMITED WARRANTY
Please refer to limited warranty details below for your Capillus® laser cap model.
Capillus FOCAL MEDIAL Laser Cap Warranty Period: 1 Year
Capillus FOCAL CROWN Laser Cap Warranty Period: 1 Year
Capillus FOCAL TEMPLES Laser Cap Warranty Period: 1 Year
CapillusUltra™ Laser Cap Warranty Period: 1 Year
Capillus ONE Laser Cap Warranty Period: 1 Year
Capillus ONE S Laser Cap Warranty Period: 1 Year
CapillusPlus™ Laser Cap Warranty Period: 2 Years
Capillus PLUS S1™ Laser Cap Warranty Period: 2 Years
Capillus PRO™ Laser Cap Warranty Period: 3 Years
Capillus PRO S1™ Laser Cap Warranty Period: 3 Years
Battery Pack & AC Adapter Warranty Period: 1 Year
Capillus warrants the device against defects in materials or workmanship for a period indicated above from the date of purchase from a Capillus-authorized center. To activate your warranty, register your device within 30 days of purchase at www.capillus.com/activatewarranty. If a defect in material or workmanship exists, Capillus will repair or replace the necessary parts with new or reworked parts at no charge. Any replacement part will be covered under the original limited warranty.
This Warranty is not transferable and does not cover damages caused by acts of God, misuse, negligence, accident, or modification of any part of the unit as determined by our service department. This Warranty does not cover damage due to improper operation or maintenance, connection to improper voltage supply, or attempted repair by anyone other than the company. Failure to use and maintain the device in accordance with the instructions in this manual will void the product warranty.
For US Capillus customers, please visit www.capillus.com/
For Singapore Capillus customers, please also visit www.capillus.sg/
For Australian Capillus customers, please also visit www.capillus.au/
Product Information
THE CONTENT ON OUR WEBSITE IS NOT INTENDED AS MEDICAL ADVICE OR FOR DIAGNOSIS. PRODUCT INFORMATION SHOULD NEVER BE USED AS A SUBSTITUTE FOR CONSULTATION WITH YOUR PHYSICIAN.
The Limitation of Liability
YOU WILL NOT HOLD US (ALL REFERENCES TO US HEREIN TO INCLUDE OUR LICENSORS, PARTNERS, AS APPLICABLE), RESPONSIBLE FOR THIRD-PARTY CONTENT, MISCONDUCT, ACTIONS, OR INACTIONS. YOU ACKNOWLEDGE THAT WHILE WE VALUE AND SEEK TO SAFEGUARD OUR CUSTOMER’S INFORMATION, WE, ARE NOT RESPONSIBLE FOR THE ACTIONS OF THIRD PARTIES WHO STEAL THE INFORMATION WITHOUT AUTHORITY. WE CANNOT GUARANTEE CONTINUOUS OR SECURE ACCESS TO OUR SITES OR SERVICES, AND OPERATION OF OUR SITES OR SERVICES MAY BE INTERFERED WITH BY NUMEROUS FACTORS OUTSIDE OF OUR CONTROL
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, EXCEPT TO THE EXTENT OTHERWISE STATED IN THESE TERMS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PURPOSE, NONINFRINGEMENT, TITLE, QUIET ENJOYMENT, DATA ACCURACY AND SYSTEM INTEGRATION. WE ARE NOT LIABLE FOR ANY LOSS OF MONEY, GOODWILL OR REPUTATION, OR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES ARISING, DIRECTLY OR INDIRECTLY, OUT OF YOUR USE OF OR YOUR INABILITY TO USE OUR SITES, SERVICES AND TOOLS. ALSO, TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, SPECIAL OR CONSEQUENTIAL DAMAGES. IF YOUR JURISDICTION DOES NOT ALLOW THE DISCLAIMER OF WARRANTIES OR EXCLUSION OF DAMAGES, SUCH DISCLAIMERS AND EXCLUSIONS MAY NOT APPLY TO YOU. IF WE ARE FOUND TO BE LIABLE, OUR LIABILITY TO YOU OR TO ANY THIRD PARTY IS LIMITED TO THE GREATER OF (A) ANY AMOUNTS PAID FOR THE PRODUCT OR PRODUCTS AT ISSUE IN THE CLAIM (INCLUDING ANY APPLICABLE SALES TAX) AND ITS ORIGINAL SHIPPING COSTS AND (B) $100.
Robot, Spider, Scraper Usage Prohibited
The sites contain robot exclusion headers. Much of the information on the sites is updated on a real-time basis and is proprietary or is licensed by us from our business partners, by our users or third parties. You agree that you will not use any robot, spider, scraper, or other automated means to access the sites for any purpose without our express hand-written permission. Additionally, you agree that you will not:
- Take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure.
- Copy, reproduce, modify, create derivative works from, distribute, or publicly display any content (except for your information) from the sites without our prior express written permission, and the appropriate third party, as applicable.
- Interfere or attempt to interfere with the proper working of the sites or services, or any activities conducted on or with the sites or services; or
- Bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the sites.
User Privacy
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We use your information only as described in our Privacy Policy, availble on our website. We view protection of users’ privacy as a very important principle. If you provide your email address on our website, you agree to receive all our email lists, for other products, offers, and notifications.
Cookies Policy
We uses cookies and similar technologies on our website, and mobile applications. Cookies are text files containing small amounts of information, which your computer or mobile device downloads when you visit a website. When you return to websites – or visit websites that use the same cookies – they recognize these cookies and your browsing device.
Cookies help us to know a little bit about you and how you use our website, which improves the browsing experience and marketing–for you and for others. They are stored locally on your computer or mobile device.
We use cookies to:
- Ensure your security and privacy when in our secure sites
- Store login details for our secure sites
- Temporarily store input information in our calculators, tools, illustrations and demonstrations
- Provide you with ads that are more relevant to you and your interests, and improve our targeting and enhance your journey through our sites and partner sites
- Improve our understanding of how you navigate through our sites so we can identify improvements
- Evaluate our sites' advertising and promotional effectiveness (we own the anonymous data collected and don't share it with anyone); and
- We use both our own (first-party) and partner companies' (third-party) cookies to support these activities
Cookies in emails
In addition to the cookies we use on this website, we also use cookies and similar technologies in some emails and push notifications. These help us to understand whether you have opened the email and how you have interacted with it. If you have enabled images, cookies may be set on your computer or mobile device. Cookies will also be set if you click on any link within the email.
Indemnity
You will indemnify and hold us (and our officers, directors, partners, agents, contractors, subsidiaries, licensors, service providers, joint ventures, interns and employees) harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of this Agreement, or your violation of any law or the rights of a third party.
No Agency
No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.
Notice
Except as explicitly stated otherwise, legal notices shall be served on our registered agent or to the email address you provide to us during the registration process (in your case). Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, we may give you legal notice by mail to the address provided during the registration process. In such case, notice shall be deemed given three days after the date of mailing.
FAQs
For your convenience, we provide a Frequently Asked Questions explanation that can be found through our website. While we provide the FAQs for informational purposes to the extent that there is any disagreement between the FAQ and these Terms and Conditions or the Privacy Policy, the Terms and Conditions and Privacy Policy will control.
Legal Disputes
If a dispute arises between you and us, our goal is to provide you with a neutral and cost-effective means of resolving the dispute quickly. Accordingly, you agree that we will resolve any claim or controversy at law or equity that arises out of this Agreement or our services (a "Claim") in accordance with this section or as we and you otherwise agree in writing. Before resorting to these alternatives, we strongly encourage you to first contact us directly to seek a resolution. We will consider reasonable requests to resolve the dispute through mediation.
Law and Forum for Legal Disputes - This Agreement shall be governed in all respects by the laws of Singapore.
Severability
If any these provisions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed several and shall not affect the validity and enforceability of any remaining provision.
How to Contact Us
You can contact us via our online contact form or support@biohackworld.com.