Yes, we offer worldwide shipping. Shipping is free for orders over $100, with costs calculated at checkout. For details on potential duties or customs fees, please feel free to contact us, and we’ll be happy to assist you.

Your items will be shipped from one of our two warehouses. Most orders are shipped internationally from our US warehouse, with an estimated delivery time of 2-4 days via DHL Express once processed. For customers in Europe, we typically ship from our EU warehouse in Austria to streamline the delivery process.

Yes, all orders are covered by Capillus’ 6-month satisfaction guarantee, allowing you to return your cap within that time frame. Additionally, as an authorized distributor, we offer an exclusive 5-year manufacturer’s warranty, ensuring your peace of mind and satisfaction with your purchase.

We understand that selecting the right Capillus cap can be a tough decision. To help, we offer a free quiz that takes into account your hair loss type and provides a personalized recommendation tailored to your needs.

The primary differences between each Capillus model lie in the number of laser diodes, scalp coverage, and the wavelength of the lasers used. All models feature 650nm wavelength lasers, except for the Capillus Spectrum, which utilizes dual lasers—650nm for surface treatment and 808nm for deeper penetration. Both wavelengths are proven effective, but the 808nm technology in the Spectrum offers enhanced depth of treatment.

Laser diodes are the most important factor to consider, as more diodes provide better coverage and improved results. Higher-end models, like the Capillus MD (exclusively available at Biohack World), offer expanded coverage with additional baseplates designed to target areas like the back of the neck.

If you’re unsure which model is best for you, feel free to contact us for personalized assistance. We also offer a free quiz that can recommend the ideal Capillus cap based on your unique needs.

The price difference between Capillus models is primarily due to variations in the number of laser diodes, the technology used, and the coverage provided. Higher-end models feature more laser diodes, which means greater scalp coverage and potentially faster, more effective results. These models are designed to deliver superior performance, making them ideal for more advanced hair restoration needs.

That said, not everyone requires the most expensive model. Our more affordable options are excellent for maintaining and preventing further hair loss or slowing its progression. However, if your budget allows, investing in a higher-end model can provide better regrowth, faster results and superior coverage.

Absolutely. Using a Capillus can enhance post-transplant results by speeding up healing, strengthening transplanted follicles, and promoting faster hair growth.

All Capillus Caps undergo thorough satefy testing and are FDA-cleared. Rest assured in the safety and effectiveness of the laser therapy approach for hair regrowth.